COA Letter on Continued Issues Faced by Veterans, Service Members, and Families With TRICARE

February 25, 2020

Re: Response to your letter dated December 26, 2019 in response to my letter dated October 24, 2019 (both attached)

Dear Assistant Secretary McCaffery:

I will get right to the point. TRICARE’s treatment of veterans and active military, and their families, at the hands of the pharmacy benefit manager (“PBM”) Express Scripts is nothing short of a disgrace. It’s bad enough it took two months for a response to our letter, but there has been literally no review of how Express Scripts is adversely impacting the treatment of patients with cancer covered by TRICARE. This is a true dereliction of duty!

Please excuse the tone of this letter, but the lives of veterans and active military, and their families, battling cancer are at stake – literally. Our veterans and active military should ha