Shiela Plasencia

As Director of Practice Support, Shiela Plasencia brings a wealth of knowledge to COA membership. Ms. Plasencia acts as a critical link between practice administrators, distributing insights and tools to improve practice operations and pursue the highest quality care for patients. She also oversees the COA Administrators’ Network, a peer-to-peer network for administrators for practice leaders to share best practices for addressing the unique issues they face.

Prior to joining COA, Plasencia served as director of quality improvement, compliance, and value-based care at Oklahoma Cancer Specialists and Research Institute (OCSRI), a community oncology practice she joined in 2004. Through her leadership, OCSRI earned the American Society of Clinical Oncology’s QOPI Certification and is one of only two practices in the state of Oklahoma to hold this certification. In 2016, Plasencia joined the Coalition of Hematology Oncology Practices (CHOP) and currently serves as its immediate past president.